11Ants Retail Insights Cloud

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Product Features

11Ants Retail Insights Cloud is a cloud-based customer science platform which drives retail growth in medium to large retailers. 11Ants Retail Insights Cloud begins with the assumption that there is a huge amount of unrealised value in the transactional data you collect and store. 11Ants Retail Insights Cloud transforms this data into actionable stories about your customers, products, promotions and stores – transforming the way you can make and review decisions.

I have never seen anything quite like 11Ants Retail Insights Cloud. What this has the potential to do for retailers around the world is unimaginable.
Executive
Major Grocery Retailer
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Key Modules


Key Measures

Key Measures

What happened in my business yesterday and what were the drivers? 50+ retail KPIs.

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Performance

Performance

An illustrative view highlighting the drivers of growth and decline. Understand not just what happened, but why.

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Top 1000

Top 1000

Rank your products, categories, stores, regions, promotions, customers or customer segments by 50+ retail KPIs.

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Four Quadrant

Four Quadrant

Visualize products, categories, stores, regions, promotions, customers or customer segments in a BCG style four quadrant matrix.

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Profiles

Profiles

Describe who shops your products, categories, stores, regions, or promotions.

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Basket Contents

Basket Contents

Identify which products are purchased together.

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Promotion Portfolio

Promotion Portfolio

Understand the impact of promotions on the promoted items, the category and the entire store shop.

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Busy Times

Busy Times

Understand when customers purchase your products - by time of day and day of week.

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Gain Loss

Gain Loss

An in depth look at what changes if a product is delisted, a new product introduced or a product was promoted.

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Range Optimization

Range Optimization

What products bring in the most/least revenue? Does delisting this product impact on a certain customer?

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Lost Sales

Lost Sales

Identify lost sales opportunities caused by stock outs.

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Shopper Decision Hierarchy

Shopper Decision Hierarchy

What decisions do customers make when they shop a category? What products can be substituted?

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Micro Segment Builder

Micro Segment Builder

Create multi faceted customer segments with this invaluable and flexible tool.

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Customer Scoring

Customer Scoring

Identify your most and least valuable customers and set objectives for them.

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Product Substitution

Product Substitution

How loyal are customers to a brand or product.

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Discover Similar Customers

Discover Similar Customers

Discover customers similar to existing category/brand/product shoppers

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SKU KPIs

SKU KPIs

An interactive summary of 50+ retail category KPIs. Drill down each department to find the information you need at a SKU level.

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