Transform your 'loyalty' program into a loyalty program
11Ants Analytics customer science solutions help retailers and airlines unlock value from loyalty programs quickly and without having to risk huge amounts of money and spend months or years on implementation.
The Five Common Retail Data Challenges
Data is captured but not utilized
Large investment in loyalty generating large volumes of valuable customer data, but no systems able to leverage this.
Customer is not central
Financial and product focus dominate as these are the data points available to the business users to make and review decisions.
Slow and expensive
Customer data that does exist is not directly accessible to business users - thus creating a bottleneck. The question which can't be answered quickly won't be asked.
Expertise within business to access insights
People required to access and make use of customer data assets are scarce and expensive.
Leap of faith
Traditional approaches demand significant financial and time investment, and therefore commensurate risk.
I have never seen anything quite like RAP. What this has the potential to do for retailers around the world is unimaginable.
What RAP just did in 60 seconds, we would routinely charge retailers $5K for, and it would take us a week to do.
11Ants RAP
11Ants RAP (Retail Analytics Platform) is a cloud-based customer science platform which drives retail growth in medium to large retailers. 11Ants RAP begins with the assumption that there is a huge amount of unrealised value in the transactional data you collect and store. 11Ants RAP transforms this data into actionable stories about your customers, products, promotions and stores – transforming the way you can make and review decisions. Learn more about 11Ants Retail Analytics Platform.
11Ants AAP
11Ants AAP (Airline Analytics Platform) is a cloud based customer science platform which delivers all of the benefits of retail style customer analytics to the airline industry. We are transforming the way that airlines are able to think about their business. 11Ants AAP transforms the data you’ve been collecting and storing into actionable stores about your customers, flights, routes, ancillary products, promotions, frequent flier program, and sales channels. Learn more about Learn more about 11Ants Airline Analytics Platform.
- True value from your loyalty program
- A customer-centric lens to view your company through
- Accessible to business users
- Rapid insights ‘think the thought, ask the question’
- Rapid deployment - between 2 and 30 days
- No consultants – deploy and enjoy
- Risk free – minimal up-front setup
- No servers or hardware to purchase
- Retail Analytics Platform and Airline Analytics Platform
When you said we could get all this functionality within a few hours of uploading our data, I simply didn’t believe it. But seeing is believing - RAP is amazing.
Using RAP we have seen certain trends that we hadn’t become aware of yet through our traditional systems and that’s allowed us to act straight away.