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Turn your ‘loyalty’ program into a loyalty program

11Ants Retail Insights Cloud takes the data generated by your loyalty program and transforms it into a company-wide asset.

Leveraging the significant investment already made in your loyalty program to truly understanding your customers has moved from being a ‘nice idea’ to a fundamental to world-class retailing. Now stakeholders across your organization can answer some of the key questions retailers have been grappling with for years.

See how these successful retail brands leverage their loyalty data.

With 11Ants Retail Insights Cloud you can

Discover The ‘Why’

Evolve from knowing what happened to why it happened using the power of loyalty data.  Get answers before your competitors have thought to ask the question.

Understand The ‘Who’

Bring a customer lens to your analytics. Create actionable shopper segments based on purchase behaviour and loyalty data. Know them to grow them!

Optimise Promotions

Loyalty data can transform your understanding of promotions. Increase promotional effectiveness by using AI to match promotions to shoppers. Put some data science behind your promotions.

Optimise Ranging

Loyalty data enables customer-centric ranging. Identify the products which are important to high value customers. Use deeper data insights to guide and optimise ranging decisions.

Client Testimonials

  • If you're a business at the moment who doesn't understand your transactional information. If you're a business today that's spends all your time working at the level of aggregation where you have more questions after the meeting than you have on discussions around what's really happening. You need to be thinking in this space. I would absolutely recommend 11Ants.

    Chris Fisher, Merchandising Manager, Mitre10

  • When we first started using 11Ants it was within 48 hours that we had access to all our data. It was a really quick and easy process.

    Customer Engagement Manager, Green Cross Health

  • I have never seen anything quite like 11Ants Retail Insights Cloud. What this has the potential to do for retailers around the world is unimaginable.

    Executive, Major Grocery Retailer

  • What 11Ants Retail Insights Cloud just did in 60 seconds, we would routinely charge retailers $5K for, and it would take us a week to do.

    Consultant, Analytics Consulting Company

  • When you said we could get all this functionality within a few hours of uploading our data, I simply didn’t believe it. But seeing is believing - 11Ants Retail Insights Cloud is amazing.

    Executive, Major Homewares Retailer

  • Using 11Ants Retail Insights Cloud we have seen certain trends that we hadn’t become aware of yet through our traditional systems and that’s allowed us to act straight away.

    Executive, Major Gas and Convenience Retailer

How well do you know your customers?

11Ants can uncover deeper insights about your customers.

Find out instantly and easily:

Who are your high value customers? What do they buy and when do they shop? How sensitive to promotions are they?

When a product is on promotion what is the true impact? New shoppers to your store? New shoppers to the category? Switching brands within the category? Or just cannibalizing sales?

What is the profile of my shopper and how does it differ by product, brand or category?

What is the impact of brands purchased on basket size by customer segment?

3 Great reasons to get a product demo

You’ll love the app-like modules

11Ants usability is intuitive, pictorial and fresh.  Purpose built modules allow users to drill into data quicker and easier than ever before in a simple interface. Data interrogation by any team member.

You can have advanced retail analytics live within 4 hours of uploading data

The cloud based solution means retailers can unlock value from loyalty programs quickly and without risking money, months (or years) on implementation. De-risk data analytics.

Get to the actionable insights faster and easier

Our retailers love that they can extract truly actionable insights from their data so easily and so fast.

But don’t take our word for it – BOOK A DEMO TODAY

We can set you up with your own system with your own data in a matter of hours.

Five Key Retail Challenges

Watch our video to learn about the five challenges retailers face and how 11Ants can turn this into five strategies for five percent growth.